Attending a passenger drill on Cruise & Maritime Voyages’ Marco Polo in Tilbury on 2 May I was struck by two things. The first was the crew’s high level of competence and the second was the attention paid by the passengers. In the past I have found these drills to be rather lacklustre affairs with passengers failing to turn up and often chatting their way through the proceedings. This drill was very different, no doubt partly because Costa Concordia is still uppermost in people&....

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