Hamburg Süd will present its remote container management (RCM) technology in Berlin during the upcoming Fruit Logistica trade fair for fresh produce, including fruit and vegetables.
In recent months, all refrigerated containers used by Hamburg Süd have been outfitted with RCM technology. Using satellite and mobile radio technology, RCM makes it possible to monitor the reefer container and the condition of the cargo inside it – including its location, temperature profile, relative humidity, and concentrations of oxygen and CO2 – around the clock and in real-time. In addition, certain settings can be adjusted remotely.
The carrier said in a statement that unlike the monitoring systems previously in place, customers can now use an online platform or an app on their tablet or smartphone to obtain an overview of the conditions of their cargo in the container at any time. In addition, they are automatically notified when individually defined parameters or limit values are reached. “RCM will be a genuine game-changer for the important reefer market,” said Hamburg Süd chief commercial officer Frank Smet. “The added value lies in the fact that customers can use this data not only to monitor their supply chain better, but also to make it significantly more efficient and secure.”
Testing is currently being conducted with customers, and RCM is scheduled to become available to all customers from Q3 2019.
Having complete control over the condition of the cargo enables customers to react to changes over the entire course of the transport rather than just at its destination. “This offers shippers great potential for cost savings,” said Mr Smet. At the same time, while the demands that customers place on carriers are increasing, carriers must be able to respond to these demands flexibly. “At Hamburg Süd, we make full use of the advantages offered by digitalisation without neglecting personalised customer service and close consultation,” Mr Smet added.
As part of the Maersk Group, Hamburg Süd can offer more than 370,000 reefer containers to its customers worldwide. It said that every single one of them is outfitted with RCM.
Fruit Logistica is being held in Berlin this year from 6-8 February.