South Korean shipping group Hyundai Merchant Marine (HMM) is gradually recovering from a cyber attack that derailed its email systems
HMM suffered a partial attack on its IT systems and was able to contain it to just the email system for communications, preventing any further damage.
According to media reports, this cyber breach did not affect its other IT systems, nor its digital tools, and HMM reported no commercial or operational impacts. HMM is fixing affected systems following the incident and resuming services.
HMM said an unidentified security breach was detected to its email servers on 12 June, reducing access to emails.
Following the incident, HMM said “The email server in all areas except for America and Europe remains impacted. In case of customers’ inquiries not processed via email, our local agency can be contacted with alternative options such as phone calls.” The shipping line then said “other system networks and functions are fully operational as usual”.
HMM attributed this to operating commercial services through an independent cloud-based system that was unaffected by the cyber incident.
By 14 June, most of the system damage had been restored. But as of 15 June, email servers in all areas except the US and Europe remained affected.
HMM said its IT teams were investigating the incident to prevent it happening again. “HMM will conduct enhanced security checks and take protective measures,” it said.
This is the latest in a series of cyber incidents to affect shipping companies and ports, which are increasingly seen as targets by hackers.
There is increasing concern within shipping, as outlined during Riviera Maritime Media’s Maritime Cyber Tech & Ops Webinar Day on 10 June.
During that event there were four webinars with panels of experts debating how shipping is impacted by cyber attacks and providing advice to shipping companies on how to mitigate risks and restore operations following any security breaches.
HMM named the latest of its 16,000-TEU container ships on 16 June at Hyundai Heavy Industries (HHI) in Ulsan, South Korea. HMM Daon is the seventh in this class to be built by HHI and will be deployed on the Asia-Europe route from Busan, said HMM.