Onboard communications and digital health testing are combined to reduce coronavirus spreading on cruise ships and ferries
A new system has been developed through a joint venture between netTalk Maritime and Tritan Software to test, trace and connect guests and crew on passenger ships. This combines real-time health information, electronic passenger screening and in-cabin communications to prevent Covid-19 spreading around ships by using netTalk Maritime’s integrated passenger and crew communications and Tritan’s SeaCare platform.
Passengers’ health is checked using non-invasive instruments and the information is loaded on to the SeaCare network. This platform receives, processes, monitors, protects and manages the health data of each person on board from ongoing contactless health-check methods. The secured data is then made available through netTalk.
The screening process includes pulse and respiration readings, fever detection, oxygen saturation and a chat-bot questionnaire based on current triage protocols used by hospitals.
Screenings can be custom configured by guest or crew location in real-time, by time intervals or through self-reporting inside cabins.
Guests are checked at embarkation and debarkation and when entering public areas of the ship to prevent contamination. Crew members are screened at key points, such as before entering guest cabins and before manning workstations.
Symptoms will be quickly caught through these interactive methods, enabling the ship operator to quarantine the sick person immediately and prevent broad on board contamination.
Medical staff are alerted to any potential health problem, allowing them to make an assessment, diagnosis and a recommendation for care.
Contact tracing is be enabled through the SeaCare platform and netTalk to locate, test and potentially quarantine people at risk of infection due to their previous proximity to a known infected person. Areas on board where infection has been identified can be sanitised and closed if required.
Passengers and crew in quarantine could use netTalk for virtual check ups from their cabins. This will be enabled when netTalk’s software is embedded in a cruise line’s own app for mobile smartphones.
A medical team can communicate with patients via voice, video, walkie-talkie and chat features. netTalk also facilitate communications between passengers and shore-side medical exports.
Some vital-sign diagnostics could be checked via the mobile phone’s camera, reducing personal contact with infected passengers.
“This solution helps in a lot of ways, so cruise lines will be able to monitor, do contact tracing and minimise visits to the medical centre since people can chat or have a video consultation with a doctor," said netTalk cruise and port advisor Roger Blum.
“This could also allow virtual consultations for people who have non-Covid issues, such as a cut, reducing their potential exposure at a medical centre waiting room.”
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