The Zeppelin Group operates from 190 global sites with a workforce of around 8,000 employees and sales revenues of €2.75Bn (US$3.2Bn) in its 2017 financial year. With a long-standing association with Caterpillar Corp, the group distributes Cat, MaK and EMD marine engines with system outputs of up to 16.8 MW for main or auxiliary propulsion and ship auxiliary power. Markets include cargo vessels, ferries, cruise ships, yachts and specialist vessels, both for seagoing or inland waterway operations.
In the field of turbocharging, Zeppelin services include providing overhauls, exchanging cartridges, spare parts and retrofits. Advice and consultancy is available and customised service agreements can be developed to suit the needs of all operators. For Cat and MaK engines, the company offers services for Cat, Napier, KBB and KKK turbochargers with certified workshops providing comprehensive repair and retrofit facilities. At the Hamburg and Achim sites specifically, Zeppelin can carry out full overhauls or supply exchange cartridges and spare parts.
Zeppelin stressed the benefits of rapid cartridge exchange, which offers a cost-efficient option for operators, and the high availability of original spare parts. Defined repair agreements are also available, whether work is carried out on board vessels or at service centres. Exchange cartridges are held in all standard specifications for turbochargers including Napier NA295, NA297, NA355, NA357 and NA457 units and NT1 frame sizes. For KBB, its HPR and ST3 to ST7 products are covered alongside turbochargers for Cat 3400, 3500, 3600 and C280 applications. In most cases these cartridges can be delivered and exchanged in one business day.
For Napier turbochargers, Zeppelin is an authorised service agent and workshops are certified and equipped with tooling and facilities to enable all work to be handled efficiently by fully-trained turbocharger technicians. Full service contracts further enable Zeppelin to provide 24-hour customer service for engines and turbochargers with rapid availability of technicians and spare parts on a global basis.