UK government’s MCA commends Multiverse data training

MCA is using Microsoft software, the Databricks data environment and tools such as Power BI across the agency to improve the adoption of data, analytics and AI.

In addition, the MCA is working with Multiverse, a Databricks and Microsoft partner, to train its teams to harness information and analytics and improve time management.

The MCA said it has saved more than 3,000 working hours across a team of 68 trained employees through Multiverse training. Since training began in 2022, nearly three quarters of the agency have become active data users with Power BI usage increasing from 43% to 94%.

The MCA said its digital apprentices are now a primary engine behind data innovation, with over half of all 2024 and 2025 reports, dashboards, and apps created in the Power BI platform by an apprentice.

The number of data super users, those who create multiple reports frequently, has also increased seven-fold since the training began.

“Multiverse’s training has helped our teams unlock insights from data, but it has also improved the adoption of data tools across the whole agency,” said Mr Doidge.

“The MCA data platform, which uses Databricks, gives us a foundation of analytically ready data, which is available 24/7 and refreshed daily,” he said. “Now that we have this strong foundation, we are exploring what is next, including how AI can support our mission to save lives, have safer ships and cleaner seas.”

The MCA is an executive agency of the UK Department for Transport, established in a merger between the UK Coastguard Agency and the UK Marine Safety Agency in 1998.

It is responsible for implementing maritime safety policy, preventing the loss of life at sea, and ensuring that ships meet UK and international safety and environmental standards.

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