A German original engine manufacturer has started remotely monitoring its mtu engines and generator sets from a centre in Italy providing support for vessel owners and shipbuilders
Rolls-Royce Power Systems has introduced remote monitoring capabilities for mtu propulsion engines and generators by opening a new centre in Arcola, Italy, where it will support shipyards, owners and operators.
In the centre, service engineers will analyse operational data and trends to provide maintenance and operational behaviour-change insights for the first time for mtu units.
Arcola is Rolls-Royce’s first remote-monitoring centre outside Berlin, Germany, where monitoring has so far focused on battery storage systems and micro-grids.
“With remote monitoring, we are evolving our customer service from merely providing support for specific issues to offering continuous support,” said Rolls-Royce Power Systems president of mobile and sustainable businesses, Andreas Görtz.
“Analysis of operational data creates transparency, helps to identify changes at an early stage and enables better planning of maintenance measures, while improving reliability and efficiency of systems,” he said.
Operational data from networked systems is continuously analysed to highlight any relevant deviations, which engineers will use to plan maintenance, order spare parts and remotely diagnose issues.
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