A portal has been created to enable shipping companies to access and share network data on global Ka-band communications system, Fleet Xpress
Marlink’s FX Portal will provide shipping companies and managers with deeper control and service status awareness. They will be able to monitor network data vital to service quality, availability and efficiency on board and remotely.
This is enabled by Marlink’s onboard communications management device, XChange FX. FX Portal helps shipowners, operators and managers to access previously unavailable network and service information in real-time. It delivers information on bandwidth performance and traffic statistics, and live information on which carrier is being used, whether Ka-band or L-band.
Marlink president for maritime Tore Morten Olsen says this portal adds tangible value through its functionality and support capabilities.
“XChange FX introduced the possibility to leverage low-cost voice calling and opened the door to our portfolio of business-critical solutions,” he said.
“The Marlink FX Portal goes one step further by providing our customers with data so they can leverage the full power and flexibility of FX.”
By making the Marlink FX Portal easily accessible, users get actionable insight that enables them to secure more performance and availability from the FX service and ensures Marlink’s global support network can react fast and effectively to any issues.
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