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AD Ports is building a hybridised workforce of humans and agentic AI
’This is not theory. It is already delivering results for us,’ says Abu Dhabi, UAE-headquartered maritime and ports group chief information officer
AD Ports Group anticipates the future of its workforce will be a combination of humans and artificial intelligence (AI) co-operating ’symbiotically’ across its maritime, ports and logistics clusters.
The Abu Dhabi, UAE-headquartered owner of more than 270 vessels and 34 terminals has already begun to adopt and pair AI with digitalisation technologies to improve operations and reduce fuel consumption. The company says its next endeavours will be introducing agentic AI systems as autonomous digital aids to human activity that can handle repetitive, data-heavy and predictive tasks.
AD Ports announced the step toward agentic AI and human collaboration in its Blueprint for Tomorrow’s Workforce, which it published on 11 November. The report said the company sees the future of its workforce as a hybridised collaboration of human and AI technologies and will embed AI across its ’core operations’, including finance, human resources and logistics, to allow its employees to focus on creativity, empathy and strategic leadership.
“The workforce of tomorrow will be defined by synergy, humans and AI agents working side by side, each focusing on their unique strengths,” AD Ports Group chief information officer Mohamed Jamal-Eddine said.
“While the past decade advanced digitisation and automation, the decade ahead belongs to agentic intelligence: AI that learns, adapts and collaborates,” he said. “This is not theory. It is already delivering results for us and many organisations harnessing the potential of agentic intelligence to redefine how industries operate and grow.”
AD Ports has already deployed AI-powered agents across its business clusters, which it said is delivering measurable results.
In operations, an AI-driven vessel speed optimiser is delivering around 3% fuel savings while maintaining 98% on-time arrivals. On the commercial side, a container-balancing program is expected to increase container utilisation by up to 90%, cutting costs and boosting revenues.
AD Ports is also using an intelligent workforce scheduler to reduce scheduling and human-resources processes, cutting time for these tasks by more than 90% and accelerating talent management.
The UAE group said these deployments demonstrate the power of AI to improve efficiency, enable scalable growth, and support AD Ports operations amid shifting global trade dynamics.
“The future of talent at AD Ports Group will be defined as much by the ability to collaborate with AI agents as by professional or technical skills,” said AD Ports group chief human-resources officer Sultan al Ghaithi.
“With AI now integral to daily workflows, recruitment strategies are shifting toward hybrid human-AI collaboration.”
AD Ports emphasised that AI would not replace humans, but would support workers who can refocus on more meaningful and strategic roles.
“This is not a distant vision,” said Mr al Ghaithi.“Our blueprint for workforce transformation is clear: to reshape the future of work through a powerful blend of human ingenuity and advanced AI capability.”
To support this evolution, AD Ports is delivering comprehensive upskilling programmes, ensuring human expertise remains at the heart of the group’s growth, while talent and hiring strategies adapt to the opportunities of a human-AI collaborative model.
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